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National Sales Team

Director, National Accounts

Sterena Strickland

Sterena’s career began when she discovered that she could combine her Psychology and Business degrees to create impactful and memorable experiences for corporations and their guests, through meetings and events. It all started at Paramount Pictures where she gained tremendous insight to true creativity. She took that experience and began designing high profile events with a special events design firm. From there she found the perfect niche in the destination management industry, where she thrived on designing unique and intricate programs from start to finish.  Her operations and program management experience provided her with a strong understanding of program logistics, while her creativity, enthusiasm, and desire to excel contribute to the dedication that she provides to all her clients.  This DMC veteran has, over the past 21 years with ACCESS, managed to create an impressive list of repeat clients and has continuously raised the bar of the hospitality industry’s expectations.


Director, National Accounts

Joe Ostertag

Joe has been in the DMC industry for over seventeen years. He spent the first seven years working in operations as Program and Account Manager.  A favorite among clients, Joe transitioned into sales in 2010 and quickly became one of the top Sales Managers in our Orlando office.  Joe’s commitment to customer service combined with his operational background made Joe one of the most successful sales leaders in the entire ACCESS brand.  That success is what drives Joe in his role as Director, National Accounts to be a single, consistent point of contact for clients across the country in multiple destinations.