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National Sales Team

Senior Vice President, National Sales

Jim Cavanagh

Jim brings more than 15 years of meeting and event experience to ACCESS as a professional sales leader and marketer who understands what motivates corporations, sales professionals, and third party meeting and incentive organizations to drive change and increase engagement through meetings and incentives.

Based in Chicago, Jim was most recently Vice President of Strategic Development with Motivation Excellence where he was responsible for sales training, strategic planning, and client management for Fortune 100 accounts.  Prior to that he was Senior Business Development Management for ITA Group, Inc. for eleven years.  Jim has been recognized for achievements with several awards, including 14-time President’s Club Winner, Sales Professional of the Year, and Alumni of the Year.

In his role as Senior Vice President of Sales, Jim will lead and direct the ACCESS National Sales team.  This experienced and dedicated group will continue to take a broad, hands-on approach to building and enhancing key client relationships.

Director, National Accounts

Sterena Strickland

Sterena’s career began when she discovered that she could combine her Psychology and Business degrees to create impactful and memorable experiences for corporations and their guests, through meetings and events. It all started at Paramount Pictures where she gained tremendous insight to true creativity. She took that experience and began designing high profile events with a special events design firm. From there she found the perfect niche in the destination management industry, where she thrived on designing unique and intricate programs from start to finish.  Her operations and program management experience provided her with a strong understanding of program logistics, while her creativity, enthusiasm, and desire to excel contribute to the dedication that she provides to all her clients.  This DMC veteran has, over the past 21 years with ACCESS, managed to create an impressive list of repeat clients and has continuously raised the bar of the hospitality industry’s expectations.


Director, National Accounts

Stacey Crivello

Stacy has been in the event planning industry since 1999. After joining the ACCESS team in 2009 as a Program Manager, Stacey was quickly promoted to Director of Operations. Her attention to detail and extreme likability made her a favorite clients, so a shift into sales made perfect sense. Her success in managing key accounts and hotel partnerships led to her role as Regional Account Director for the entire Southwest region where she broke sales records for several consecutive years. Stacey’s focus has always been on building and strengthening client relationships.  She sees herself as an extension of her clients’ team – which has led to her being recognized with several awards including Supplier of the Year by Bank of America, and 5-five Preferred Partner of the Year by HPN Global.  In her role as Director, National Accounts, Stacey’s role is to be a consistent voice for her partner accounts in all markets and ACCESS destinations.


Director, National Accounts

Joe Ostertag

Joe has been in the DMC industry for over seventeen years. He spent the first seven years working in operations as Program and Account Manager.  A favorite among clients, Joe transitioned into sales in 2010 and quickly became one of the top Sales Managers in our Orlando office.  Joe’s commitment to customer service combined with his operational background made Joe one of the most successful sales leaders in the entire ACCESS brand.  That success is what drives Joe in his role as Director, National Accounts to be a single, consistent point of contact for clients across the country in multiple destinations.