Michelle Crespo first joined the ACCESS team in the beginning of 2015 as the Regional Vice President of Operations and was then promoted to Chief Operating Officer in 2016. Michelle came to ACCESS with 8 years of Operations Management experience. In this time, she successfully crafted requisite strategy to help reach company and industry goals and recognition. She was instrumental in creating and sustaining the culture in a company that was recognized for multiple years as a finalist in the top 10 San Diego Business Journal’s Best Places to Work and winning the coveted number one spot for the San Diego Union Tribune’s Top Workplaces. In her role as COO for ACCESS, Michelle enjoys mentoring and providing her team with the support they need to exceed client expectations. Michelle’s career at ACCESS was preceded by careers in both the financial services industry and as a High School Educator. Michelle spent most of her life in San Diego and received her Bachelor’s Degree from San Diego State University. She has one son and one daughter who are her pride and joy.