Brook Preloader

Careers

Careers

Part Time On Call Program Manager - Northern California

Job Title:  Part Time On Call Program Manager
Location:  Nothern California / Lafayette office

We are looking for an exceptional individual to add to our team who matches our passion, work ethic and team player attitude. Our ideal candidate will never be tempted to take short cuts, will assume personal responsibility for everything they touch and will possess the rare ability to handle the bumps in the road as they come up creatively solving problems with poise and grace.

SPECIFIC RESPONSIBILITIES INCLUDE:
• Management and operation of assigned programs
• Clear, concise, and timely communication with clients and vendors to fulfill contractual obligations
• Supervision of field representative assignments
• Final program reconciliation, billing, and invoicing
• Maintain and develop client and vendor relationships
• Act as an on-site consultant for clients
• Efficiently and effectively problem-solve prior to and during programs, as well as anticipate potential program obstacles
• Be available for current clients at all times

REQUIRED QUALIFICATIONS:
Qualified candidates will possess the following:
• Minimum of three years professional work experience related to the skills described below
• Minimum of one year of hospitality industry experience
• Self-motivation skills, with strong leadership and team work ability
• Strong written communication skills
• Computer experience to include: Word, Excel, PowerPoint, and Outlook
• Proficiency in math and experience with budget management
• Exceptional attention to detail and ability to follow up
• Demonstrated ability to think outside the box and efficiently solve problems as they arise
• A strong customer service orientation and a passion for the hospitality and special events
• Ability to problem solve, work independently in a changing environment, multi-tasking skills, and strong commitment to meet and exceed deadlines and expectations
• Exceptional verbal communication skills and ability to build relationships over the phone
• Possess a can-do, client-focused, team player attitude at all times

Additional Considerations:
• Knowledge of the destination, including venues, hotels, activities, and trends.
• Hospitality coordination/management or hotel experience

Please click here to submit your resume.